General Questions

  1. Do you capture getting ready? Or do you just start at the Ceremony?We work in blocks of time, so you can decide when we start or stop. There is no additional charge for multiple locations, but we will advise you about any logistical concerns we have as we’re planning your media production for your special day.
  2. When do I have to pay for travel fees, and how much are theyTravel fees are flat fees, and are added whenever your wedding location is 60 miles outside the city center of our base (Phoenix or Chicago, for example).
    60-90 miles – $100
    90-120 miles – $200
    120+ miles – custom
  3. Are we able to request any changes to our finished film or photo collection?Absolutely yes! Each package comes with one round of notes. While we work hard to make sure everything we show you is crafted to perfection, we understand there are, from time to time, little things about your family and your day that you will notice more than we will. We are 100% open to any requests you may have. Additional requests beyond this one round of note will be on a $50/hr basis.
  4. Who am I working with on my wedding day?You’ll be working with me (James Lee), or if otherwise specified, one of my talented Primary Associates. If I am personally unavailable for  your day, they will take great care of you. Primary Associates are professionals I have worked with for a long time, who share my style, values and pursuit of excellence. At least half of the material on our website comes from them. They are tried and true professionals who have helped me build my company and reputation.If you have a secondary photographer or cinematographer on your day, these are folks we have vetted through our knowledge of the craft and the community. Sometimes, they’re one of our Primary Associates.
  5. Who will be editing my film and/or photos?My background is primarily that of an editor. I hold and have certifications in this field, and think it’s the difference between an OK film and a wonderful and engaging film. I edit many of the films from start to finish myself, but to ensure that things get done in a timely manner, I use other professionals I’ve been working with for years who can replicate my style, feel and look. I personally oversee any of these edits, and make final adjustments to my liking. Any edited material you receive I stand behind, 100%.

Photography Questions

  1. How soon do we get our wedding photos back?Just like our films, you can expect your wedding photos back in approximately two months’ time. Once you receive the finished online album, you’ll be able to make requests and additional touchups, where applicable. However, we work hard to make sure the first album you get is perfect!
  2. How do I order an Album?Get in touch with us and tell us what you’re looking for. We’ll price something out for your that fits your expectations, from both a needs and budget standpoint!
  3. What is the benefit to having two photographers at my wedding?

    That all depends on the schedule of your day. If your wedding is happening in one location from start to finish, including all of the getting ready portions, having two photographers is really about getting key coverage from multiple angles for the important moments, and simply more coverage for everything else.If, however, your day is split up among different locations, or is at a large campus such as a resort, having two photographers can be a boon to your day. Having the ability to have one associate on the bride and one on the groom is key for getting ready. It also is a HUGE benefit to getting reception detail shots, while the other photographer is getting family photos, cocktail hour photos, or sunset shots.

Cinematography Questions

  1. How soon do we get our wedding film back?You can expect your wedding film back in about two months. Often we’re able to complete it before then, but this is a good, safe amount of time for you to expect. If we ever need to take longer, we’ll be sure to get in touch with you before the two months’ time is up and work with you on any updated expectations.
  2. How do you work with other photographers so you and they both get great content?If you’re not using us for photography, that’s 100% OK. We make sure to give the photographer precedence over us on the day. They are the ones who will pose you, lead the charge through the day prior to the reception, and are responsible for some very important, key photos. We shoot around them, and have been doing so for years. One of the benefits to using us for both photo and video is an increased familiarity and shorthand between your photo and video team, ensuring even smoother performance.
  3. What music do you use for our film?We use licensed music from some of the best artist and services the industry has to offer. We make sure we consult with you to get the right tone, mood, and genre for your day and your personality. These high quality tracks are written and designed to match your day perfectly, for a timeless effect that will last through the decades.
  4. What is the benefit to having two cinematographers at my wedding?This is the same as the answer to the two-photographer question above.
    That all depends on the schedule of your day. If your wedding is happening in one location from start to finish, including all of the getting ready portions, having two cinematographers is really about getting key coverage from multiple angles for the important moments, and simply more coverage for everything else.If, however, your day is split up among different locations, or is at a large campus such as a resort, having two cinematographers can be a boon to your day. Having the ability to have one associate on the bride and one on the groom is key for getting ready. It also is a HUGE benefit to getting reception detail shots, while the other cinematographer is getting family photos, cocktail hour photos, or sunset shots.

Definitions

B-Side Photos – Otherwise and previously known as the ‘raw’ photos. These are the ones that didn’t make the cut from your collection, but you can still have (because why not?)! Delivered in .bmp or similar format, so you can open them with any computer or phone!

Raw Footage – Every single solitary clip that was recorded from a cinematographer’s camera. All the shakes and unused takes of the camera and its operator. Not color-corrected. Rendered in 720p (HD) so they are portable, usable and can be played back to see all the little moments from your day.

Highlight Film – What most of us think about when we think about a “Wedding Film.” The highlight film ranges in length from collection to collection, and incorporates the best and most significant moments of your day for an engaging experience.

Ceremony Film – Your ceremony from two camera angles, edited between them for optimum viewing. We mic up on a lapel, and when possible, an additional sound source to produce the best quality audio. We may truncate or eliminate the processional or recessional for the sake of brevity. Applies to most traditional American ceremonies. If your ceremony is different or culture-specific, please ask about producing a ceremony film specifically for you!

Toasts Film – A film of your toasts from two camera angles.

Next-Week Trailer – Our films usually take about 2 months to complete. However, a next-week trailer ensures that you will have a 1-2 minute recap of your day ready to show to your friends and family, no more than 1 week from the day of your wedding.

Couples’ Interviews – One of our favorite storytelling techniques. The primary cinematographer on your day sits down with you and your betrothed, respectively, and captures your story, emotions and feelings in that very moment. The footage is then used to beautifully enhance the emotional impact of your highlight film.